What our buyers
actually say.

What a wonderful home-buying experience. The love and care that went into building 137 Wolverine Drive in Lake Arrowhead is obvious. Steve, Caroline, and the entire team were a joy to work with, and all of our expectations were exceeded. This home is so lovely and we are so pleased with our new home. Keep on keeping on, TIH!

From the Cassadys' December 2024 move-in survey: every category — subdivision, knowledge of homes, the purchase process, communication, the builder, the walkthrough, and warranty follow-up — rated "Very Satisfied," with a handwritten thank-you note to the team.

Everyone was so easy and wonderful to work with, from Steve to finish.

My husband, two young boys and I just went into contract to purchase our lot at The Hills of Safe Harbor in Dallas, GA. I just wanted to thank you and your team for building such a beautiful yet affordable home. We are relocating from NY and just cannot wait to be in our new home. I also wanted to say that I think your ministry work is awesome! It is so nice to see people being so open with their faith and not to separate it from work.

What I expected was a well built house and a responsive builder to fix imperfections. Steve delivered on both. From the time we showed interest, Steve was there to guide us and help us make decisions. When we were finally ready to move in, Steve spent several hours walking through the house explaining our warranty detail. Unlike many builders who compile a complete punch-list for a year before they fix anything, Steve addressed each collection of problems in a very timely manner — generally within one week. I would highly recommend him as a builder of choice.

Steve and Renee McKenzie with TIH Homes provided a positive home building experience. Steve and his team turned what is often termed a terrible experience of building a new home into a great one. The courteousness, the timeliness, the attention to detail, the knowledge of the industry, the options and the ability to respond to our needs and questions throughout the whole process were above and beyond the call of duty. Their follow-through on warranty work has also been of high quality. We have recommended TIH Homes to several potential new homeowners within BridgeMill and will continue to do so.

We had a terrible experience with our prior builder — blatantly lied to, with a tremendous lack of professionalism and service. We were introduced to Steve McKenzie with TIH Homes along with his project manager Joe, and from the beginning experienced nothing but the highest level of integrity and competence. Every facet of the project was completed on a timely basis. Steve and Joe took great pride in their work, and on the rare occasion when something was not done to my satisfaction, they made it right. Out of the blue, Joe called me to arrange a time to repair a minor problem — their professionalism came through again. This builder is someone you can count on to build a solid, quality house, and when little problems surface, they will be there to correct them.

We purchased our house from TIH Homes in April of 2004. The attention to detail and the old-style quality workmanship were apparent from the moment we walked into the house. TIH Homes staff was flexible and extremely helpful as we completed all the paperwork from Virginia and prepared for our first long distance move. After seven months in our new home, we can still say that TIH Homes customer service continues to be first rate.