Process · 03 of 03
The Handbook
& the Bible.
After the two-hour orientation comes one more hour with the TIH closing representative — the homeowner handbook, every warranty, every detail. And at the closing table: a Bible with a handwritten note from Steve and Renee inside the cover bearing your name. A tradition Renee started nearly twenty-five years ago.
The Short Answer
The handbook session is approximately one hour with the TIH closing representative covering warranties, maintenance, and ownership details. It's often a separate appointment a few days after the orientation (e.g., orientation Monday 1pm, handbook Friday 1pm). The binder is the document buyers reach for in year one and again in year ten.
The closing then ends with the Bible presentation — a tradition that has marked nearly every TIH closing for almost twenty-five years.
Three Closing Beats
Orientation · Handbook · Bible
Most TIH closings happen in two appointments. The orientation on day one, the handbook + paperwork + Bible presentation on day two. Buyers consistently describe this sequence as the most meaningful part of building with TIH.
The Orientation
Two hours with a TIH manager. Front to kitchen. Every system explained. Covered in detail on the walkthrough page.
The Handbook
Led by the TIH closing representative. Approximately one hour. The homeowner handbook covers every warranty, every system, every reference number you'll ever need.
The Bible Presentation
At the closing table: a Bible with a handwritten note from Steve and Renee inside the cover bearing your name. Renee's idea. Approximately twenty-five years of practice. The home is yours.
Why The Bible
It Was Renee's Idea.
Steve credits Renee directly and without hesitation. The buyer's name is handwritten inside the front cover, alongside a personal note from Steve and Renee. It is presented at the closing table, after the final signatures, as the last act of the build.
“They're very impressed and moved by the gesture. They think it's something unusual and thoughtful — and they appreciate having a great new reference Bible.”
— TIH Office Administrator
The Foundation Scripture
Matthew 25.
TIH was founded on Matthew 25:31–46 — the call to serve "the least of these." The Bible presented at every closing is opened to that chapter. It is the same passage that gave the company its name and its ministry.
“Inasmuch as ye have done it unto one of the least of these my brethren, ye have done it unto me.”
— Matthew 25:40
What Buyers Tell Us
Where House Becomes Home.
From our office team: buyers don't talk about TIH the way they talk about other builders. They say TIH built them "not only a nice house, but a place to call home," and that they became "part of the TIH family." Years after closing, the office still hears pleasant communications between TIH owners and Steve and Renee.
The handbook is one of the reasons that language sticks. Every warranty, manual, maintenance schedule, and Steve's mobile number lives in a single binder. The home doesn't feel handed off — it feels handed over.
The Three Processes Work Together.
The 18-stage build delivers a finished home. The orientation explains it. The handbook and Bible close it. Each one matters; together they're what makes TIH different.